All solutions

Order management

Your team knows what to prepare and how to hand it over.

For dine-in and delivery, see the items, customer choices and order context. Move preparation forward in the same workspace.

A restaurant owner packs an order into a bag with the ZID logo.

What changes in your daily work

  1. Specific order contents

    See the items, quantities and options the customer chose.

  2. Visible fulfillment details

    The table guides dine-in service. Delivery information guides orders leaving the business.

  3. Shared preparation steps

    Show preparation and readiness to coordinate with your team or courier.

Illustrative example

One service, several orders.

The team can tell the terrace order from the bag waiting for a courier. Items and progress stay attached to each order.

Illustrative example
Table 12
To prepare
Delivery B
Ready for the courier
Delivery C
Handover confirmed

From choosing to handover

  1. Review

    See the order contents and context.

  2. Prepare

    Update the steps in your business workspace.

  3. Hand over

    Serve the table or hand the order to a courier.

Your team’s questions

Can I manage dine-in and delivery together?

ZID distinguishes dine-in orders linked to a table from orders being delivered.

Are the customer’s choices kept?

Items, quantities and options stay attached to the order to guide preparation and retain what was requested.

Order management

What would you like to simplify?

Tell us about your business, orders or deliveries.

Organize my orders